October 15, 2026

Submissions, CSV and privacy

Site Mascot 2.3 and later Updated October 15, 2026

Submissions

Visitor Details → Submissions lists answers with search, a CSV download, delete, and a link to each visitor’s conversation. You can also get an email for each new submission.

Privacy

  • Answers are saved only on your own site.
  • They are deleted automatically after the number of days you choose.
  • They are included in WordPress’s personal-data export and erase tools, matched by email.
  • Names, emails and phone numbers are never sent to the AI. Only answers you tick Let the AI use this answer on (such as student type or province) are sent with a question, and only when AI answers are on.
  • Analytics events never contain what a visitor entered.