Imigomo ecacile ye Ukuthenga nokusebenza nathi.

01 · ISIVUMELWANO

Mayelana these terms

Lezi Zimo Nezimo zisebenza uma ubuza ngemikhiqizo nezinsizakalo ezinikezwa yi-Stardetha (Pty) Ltd ("Stardetha", "thina", "kithi" noma "ethu") ngaleli sayithi noma ku-oda elibhekisela kuleli khasi.

Ukuthumela umbuzo akudaleli i-oda. I-oda liyamukelwa lapho i-Stardetha iqinisekisa ngokubhala futhi noma yikuphi ukukhokha okudingekayo sekukhokhiwe, ngaphandle kokuthi isitatimende esibhaliwe noma ukuqinisekiswa kwe-oda kushiwo okunye. Ngokuvuma isitatimende, ngokukhokha i-invoyisi noma ngokusebenzisa umkhiqizo noma insizakalo enikeziwe, uyavuma imigomo esebenza kulelo oda.

02 · I-oda nezinkokhelo

Ukubonisana ngaphambi kokukhokha

Kwimikhiqizo esitolo se-plugin, isixhumanisi sokukhokha sizotholakala ngemva kokubonisana. Ngaphambi kokukhokha, uStardetha uzoqinisekisa umkhiqizo okhethiwe noma uhlelo, imingcele yewebhusayithi noma yephrojekthi, isikhathi selayisense, intengo yamanje, indlela yokufeza, isikhathi esilindelekile sokulethwa kanye nanoma yiziphi izimo zomthengisi ezibalulekile.

• Amanani aboniswa noma adwetshwe ngerandi yaseNingizimu Afrika ngaphandle kokuthi kucacisiwe ngenye indlela.
• Isilinganiso sokugcina noma isamba sokukhokha kumele sikhombise inani eliphelele elikhokhwayo kanye nanoma yiziphi izintela, izindleko zokulethwa noma izimali zomuntu wesithathu.
• Kufanele uhlole umkhiqizo, uhlelo, inani lamawebhusayithi, ikheli le-imeyili nemininingwane yokukhokha ngaphambi kokukhokha.
• Ukukhokha kungase kuqhutshwe yi-PayFast noma omunye umhlinzeki wokukhokha obhalisiwe. I-Stardetha ayitholi imininingwane yakho ephelele yekhadi noma yebhange kusuka kumnyango wokukhokha.
• I-oda zinganqatshwa noma zibuyiselwe imali uma ukuhlinzekwa kwazo kungaphula ilayisensi yomthengisi, imikhawulo yokuthengisa kabusha, umthetho noma izimfuneko zokuvimbela ubuqili.

03 · INQUBOMGOMO YOKULETHWA

Indlela imikhiqizo nezinsizakalo ezihanjiswa ngayo

Imikhiqizo yedijithali namalayisensi. Ukulethwa may take the form of a download, installation file, licence key, vendor-account invitation, account access, configuration service or activation on the approved website. The exact method and expected delivery time will be stated in the quotation or order confirmation before payment.

Lapho ukulethwa kuqala Ukuhlangabezana no-oda kuqala ngemva kokukhokhwa okuqinisekisiwe nokuthola ulwazi oludingekayo ngokufanele ukuze siqedele i-oda, njengokuthola ikheli le-imeyili elifanele, i-domain, ukufinyelela kuwebhusayithi, imininingwane ye-akhawunti yomthengisi noma imvume ebhaliwe. Ukulibaziseka ekutholeni ulwazi oludingekayo kungashintsha usuku lokulethwa.

Ukuhlangabezana nezidingo ngabanye abahlinzeki Ezinye izilayisensi nezinsizakalo ezihostwayo zixhomeke ekutheni umhlinzeki aqinisekise ukutholakala noma avule ukufinyelela. Uma ukubambezeleka komhlinzeki kuthinta isikhathi esivunyelwene ngaso, iStardetha izokwazisa futhi ikunikeze ukuhlola kabusha noma enye indlela yokuxazulula etholakala ngaphansi kwesivumelwano nomthetho osebenzayo.

Izinsizakalo and project work. Milestones, review dates and final handover will follow the accepted proposal or project schedule. Ukulethwa is complete when the agreed files, access, activation or service outcome has been supplied through the agreed channel.

Izimpahla ezibonakalayo Uma i-Stardetha yamukela i-oda yezinto zokwakha ezibonakalayo noma izimpahla ezinophawu, indlela yokulethwa, indawo yokulethwa, imali yokulethwa nesikhathi esilinganisiwe sokulethwa kuzoqinisekiswa ngaphambi kokukhokha. Sicela uhlole ukuthunyelwa ngokushesha futhi ubike noma yiziphi izinto ezingekho, ezilimele noma ezingalungile.

04 · INQUBOMGOMO YOKUBUYISELWA KWEMALI

Lapho ukubuyiselwa kwemali kungase kube khona

Stardetha izohlonipha ukubuyiselwa kwemali, ukulungiswa, ukushintshwa, ukuphinda kwenziwe umsebenzi nezinye izixazululo ezidingwa ngumthetho waseNingizimu Afrika osebenzayo. Imithetho engezansi ichaza inqubo yethu evamile futhi ayisusi lawo malungelo.

• Ngaphambi kokugcwaliswa: Ungacela ukukhansela ngaphambi kokuba umsebenzi noma ukulethwa kuqale. Noma iyiphi imali ebuyiselwayo ingavumela ngokusemthethweni ukungabuyiselwa kwezindleko zomuntu wesithathu eziveziwe, ezigunyaziwe futhi ezingabuyiselwa, ezisivele zibekwe ku-oda yakho.
• Ukulethwa kwedijithali noma ukuvulwa: Ukubuyiselwa kwemali ngenxa yokushintsha umqondo akwenzeki ngokuzenzakalelayo uma sekunikezwe ukhiye oyingqayizivele, ukulanda, isimemo somhlinzeki noma ukufinyelela okungakhanseliwe. Lokhu akuthinti indlela yokulungisa umkhiqizo onephutha, ohlinzekwe ngokungalungile, ochazwe kabi ngokubalulekile, ongafikanga noma okufanele ukubuyiselwa kwemali ngokomthetho.
• Izinsizakalo: Uma iphrojekthi ikhanselwa ngokusemthethweni, izimali ezikhokhiwe ngomsebenzi ongakaqedwa zizoxazululwa ngemva kokukhokhwa kwanoma yiziphi izindleko ezivunyelwe zomsebenzi oqediwe nezindleko ezingabuyiselwa ezigunyaziwe. Uma umsebenzi owenziwe ungahlangabezani nobubanzi obuvunyelwene ngabo noma izinga elidingekayo, iStardetha kumele inikwe ithuba elifanele lokuhlola nokulungisa udaba lapho kudingeka khona.
• Ukukhokha okuphindwe kabili noma okungalungile: Izinkokhelo eziphindwe kabili kanye nezinkokhelo ezixhunyiwe ku-oda uStardetha angakwazi ukulwamukela zizobuyiselwa.

Ukuze ucele ukubuyiselwa imali, thumela i-imeyili ekhelini lokuxhumana elingezansi unikeze inombolo yocingo noma yenhlawulo, isizathu sosicelo kanye nobufakazi obufanele. Sizokwazisa ngokwamukela isicelo, sizohlola ngokwe-oda nomthetho ofanele, bese sikwazisa ngomphumela nesikhathi sokucubungula. Izibuyiselo ezivunyiwe ngokuvamile zibuyiselwa ngendlela yokukhokha yokuqala; izikhathi zokucubungula zebhange noma zomnyango wokukhokha azikho ngaphansi kokulawulwa ngokuqondile kweStardetha.

05 · INQUBOMGOMO YOKUMBAMBISA

Ungayikhansela kanjani i-oda noma isevisi

Ukukhansela requests must be sent in writing to the contact email below. A request is effective when received and acknowledged by Stardetha, subject to any cancellation right that applies earlier by law.

• Izixoxo: Sebenzisa isikhathi esinqunyiwe sokwazisa esishiwo ekuqinisekisweni kokubhuka ukuze ukhansele noma uhlele kabusha. Noma yimuphi umholo wokubhuka noma imiphumela yokukhansela sekwephuzile kumele kube sekudalulwe ngaphambi kokubhuka.
• Amaphrojekthi: Uma ukhansela emva kokuba umsebenzi usuqalile, iStardetha ingathumela i-invoyisi yezigaba ezigcwalisiwe, isikhathi esichithiwe ngendlela efanele kanye nezindleko zomuntu wesithathu ezingabuyiselwa, ngokwezinto ezivunyelwe ngumthetho nangesiphakamiso esamukelwe. Noma yiluphi ibhalansi elisemthethweni lizobuyiselwa, kanti izinto ezikhokhelwe ezihlinzekwayo zizophathwa ngaphansi kwesivumelwano sephrojekthi.
• Izinsizakalo eziphindaphindayo: Ukumiswa kokubhalisa kuvimbela ukukhokhwa okulandelayo okulawulwa yiStardetha uma sekuphothuliwe. Thumela isaziso ngaphambi kosuku lokuvuselelwa okulandelayo okuboniswe ku-oda. Ukuvuselelwa kwenkonzo okwenziwa umhlinzeki wangaphandle noma umthengisi kungase kudinge izinyathelo ku-akhawunti yomthengisi futhi kuhlale kusebenza ngaphansi kwezimo zamanje zomhlinzeki.
• Amalungelo okupholisa lapho ilungelo elisemthethweni lokupholisa noma lokukhansela lisebenza ekuthengiselaneni nge-elekthronikhi noma esivumelwaneni sokumaketha ngqo, iStardetha izolithobela.

06 · Imikhiqizo yedijithali namalayisense

Imiqathango yomthengisi isasebenza.

Amagama emikhiqizo, izimpawu zokuhweba kanye nesoftware zingezabanikazi bazo ngabanye. I-Stardetha ingumhlinzeki ozimele ngaphandle kokuthi uhlu lukhombise ngokusobala okunye. Ukutholakala, ukuvulwa, imikhawulo yewebhusayithi, izibuyekezo, ukwesekwa, izici ezihostwayo kanye nokuvuselelwa kungalawulwa yimithetho yamanje yomthengisi kanye nokuqinisekiswa koku-oda kwe-Stardetha.

Awuvunyelwe ukuthengisa kabusha, ukwabelana, ukukopisha, ukudlulisa noma ukusebenzisa ilayisensi ngaphandle kwamalungelo ahlinzekwe noku-oda. I-Stardetha ayithembisi izihluthulelo ezingagunyaziwe, ama-akhawunti abelwe abanye, isoftware eguquliwe noma ukuhlangabezana nokuthengiswa okuwuphikisana nelayisensi yomthengisi. Uma umthengisi eshintsha noma ekhansela okunikezwayo ngaphambi kokuhanjiswa, i-Stardetha izoxoxa ngokufaka esikhundleni okusemthethweni, ukuhlela kabusha i-oda noma ukubuyiselwa imali ngokufanele.

07 · IZIBOPHEZELO ZOMTHENGI

Ulwazi nokufinyelela esikudingayo kuwe

• Nikeza imininingwane echanekile yokuxhumana, yokukhokhisa, yedomeyini kanye newebhusayithi.
• Qinisekisa ukuthi umkhiqizo okhethiwe uyahambisana nenguqulo yakho ye-WordPress, imvelo yokusingathwa kwewebhu, ama-plugin akhona kanye nokusetshenziswa okuhlosiwe.
• Gcina izipele ezisemthethweni nokufinyelela komlawuli ogunyaziwe kuyatholakala ngaphambi kokufakwa noma komsebenzi wokumisa.
• Bheka izifakazelo zokuhlela, izinguqulo, okuqukethwe, izigaba ezibalulekile nemiphumela yokuhlolwa ngaphakathi kwesikhathi esivunyelwene ngaso.
• Sebenzisa imikhiqizo nezinsizakalo ngokusemthethweni futhi uhlangabezane nemigomo yomthengisi efanele.

Stardetha ayinawo umthwalo wemali wezibambezeleko ezibangelwa ukuntuleka kwezimvume, izinhlelo ezingafinyeleleki, ulwazi olungelona iqiniso noma indawo engasekelwa, kodwa sizochaza noma yiziphi izinguquko eziphumayo ekusethweni kwesikhathi noma ebubanzi bomsebenzi.

08 · Iziqinisekiso nemithwalo yemfanelo

Ukunakekela okufanele nemikhawulo efanele

Stardetha izonikeza izinsizakalo zayo ngokunakekela nangobuchule obufanele futhi izohlinzeka ngemikhiqizo ngokwezincazelo eziqinisekisiwe, ngokuhambisana nomthetho osebenzayo. Ukuhambisana kwesofthiwe, isikhathi sokusebenza somhlinzeki wangaphandle, izikhundla zokusesha, imiphumela yokukhangisa, ukunemba kokuhumusha kanye nokuqhubeka kwezici zomthengisi akukwazi ukuqinisekiswa ngaphandle kokuthi iwaranti ebhaliwe ethile iyingxenye yalelo oda.

Ngokugcwele okuvunyelwe ngumthetho, iStardetha ayinawo umthwalo wokuilahlekelwa okungaqondile noma okubangelayo okungazange kubonakale ngokufanele ngesikhathi kwenziwa isivumelwano. Akukho ukuncishwa kule mibandela lapho umthwalo ungancishiswa ngokomthetho, noma lapho kunciphisa isixazululo esiphoqelekile somthengi.

09 · ULWAZI LOMUNTU

Ulwazi loku-oda nokukhokha

Stardetha isebenzisa ulwazi loku-oda nolwazi lwezokuxhumana ukuhlola izicelo, inikeze amanani entengo, icubungule futhi igcwalise ama-oda, isekele amakhasimende futhi igcine amarekhodi ebhizinisi adingekayo. Abahlinzeki bezinkokhelo nabathengisi bemikhiqizo bangase bacubungule ulwazi oludingekayo ekukhokhweni noma ekugcwalisweni ngaphansi kwemigomo yabo nezaziso zabo zobumfihlo. Ungathumeli amaphasiwedi ngomlayezo ojwayelekile wefomu lokuxhumana; sebenzisa indlela yokufinyelela ephephile evunyelwene ngayo kulo msebenzi.

10 · Izikhalazo Nezingxabano

Masibhekane nenkinga kuqala.

Thumela isikhalazo esibhaliwe esine-nombolo yomyalelo, izinsuku ezifanele, umphumela ofunayo kanye nolwazi olusekelayo. I-Stardetha izobuyekeza irekhodi lomyalelo bese iphendula ngenhliziyo enhle. Uma isikhalazo singaxazululwa, noma yiliphi iqembu lingasebenzisa izindlela zokuxazulula izingxabano ezitholakala ngaphansi komthetho waseNingizimu Afrika.

Le migomo ihloselwe ukusebenza ngokuhambisana ne Umthetho Wokuvikelwa Kwabathengi 68 ka-2008 futhi i Umthetho Wokuxhumana Nokuthengiselana Kagesi 25 ka-2002Uma umthetho ophoqelekile ukunika ukuvikelwa okukhulu, lokho ukuvikelwa kuyabusa.

11 · IMIGOMO JIKELEZA

Izinguquko, umthetho ophethe kanye nokuhlukaniseka

Umthetho waseNingizimu Afrika ulawula le mibandela. I-Stardetha ingavuselela leli khasi ukuze lisetshenziswe ekuthengeni okuzayo, kodwa isichibiyelo ngeke sinciphise ngemuva kwesikhathi amalungelo asevele ehambisana noku-oda okwamukelwe ngaphandle kokuthi umthetho ukuphoqa noma izinhlangothi zombili zivumelane ngokubhala. Uma noma yisiphi isigaba singekho emthethweni noma singasebenzi, ezinye izigaba ziyaqhubeka zisebenza.