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Chat and Q&A
How the chat decides what to say, and how to write and import your own answers.
- How the chat decides what to say The order the mascot tries: small talk, your Q&A, contact details, your pages, then AI.
- Write your own Q&A Add questions and answers one at a time, with other wordings and a link button.
- Import and export Q&A with CSV Bring a spreadsheet of questions and answers in, or take your list out.
- Turn unanswered questions into answers Find what visitors asked that the mascot could not answer and fix it in one click.
- Turn on AI answers (optional) Add your own Anthropic key for short, natural replies, with limits that keep costs predictable.